Shipping & Delivery Information

Last Updated: [Date]

At 13CUSTOM LIMITED, we offer fast and reliable worldwide shipping to bring your fashion orders straight to your doorstep. Below are our estimated delivery times and key details:

Shipping Destinations & Estimated Delivery Times

North America (USA, Canada, Mexico): 7–15 business days

European Union (EU): 10–15 business days

Asia (China, Japan, Singapore, etc.): 10–20 business days

Other Regions (Australia, Middle East, South America): 15–25 business days

Note: Delivery times are estimates only and may vary due to customs clearance, holidays, or unforeseen delays.

Shipping Partners

We work with trusted global carriers (e.g., DHL, FedEx, UPS, local postal services) to ensure fast and secure delivery.

Order Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

You will receive a tracking number via email once your order ships.

Shipping Costs

Free Shipping: Enjoy free standard shipping on orders over [X] USD (or other currency).

Flat-Rate Shipping: A small fee applies for orders below the free shipping threshold.

Customs & Import Taxes

International shipments may be subject to customs fees, taxes, or import duties, which are the customer’s responsibility.

We cannot predict these charges—please check your local regulations before ordering.

Track Your Order

Once your order ships, you can track its status using the tracking number provided in your shipping confirmation email.

Need Help?

For urgent inquiries or tracking assistance, contact us at:

📧 Email: help@13CUSTOM.com

📍 Address:RM D07,8/F KAI TAK FTY BLDGNO. 99 KING FUK ST SAN POKONGHONG KONG

Why Choose Our Shipping?

✅ Fast & Reliable – Partnering with top global carriers for timely deliveries.

✅ Transparent Tracking – Real-time updates so you know where your order is.

✅ Customer Support – Dedicated team to assist with any shipping questions.

Pro Tip:

For faster delivery, check out our Express Shipping options at checkout.

Subscribe to our newsletter for exclusive shipping promotions.

Let us know if you have any questions—we’re happy to help!